CONTACT US
We pride ourselves in providing the best customer service possible. If you have any queries, questions, compliments, or complaints, feel free to enter the information in the contact form below and we will get back to you within 24 hours or sooner (weekends might take longer).
SHOP OPERATING HOURS
Mon-Fri: 09:00 to 17:00
Sat & Public Holidays: 09:00 - 15:00
Sundays: Closed
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ADDRESS
Parkas South Africa,
Unit B6, InsideOut,
Rooihuiskraal North,
Centurion, 0157
Click for Google Maps: Address
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CALL US
You can give us a call at the following number:
Bernard: 084 489 4539
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EMAIL US
Emails can be sent to info@parkas.co.za or you can use the contact form below. If you want to arrange a size exchange or a refund, click here and fill in the form.
One of these might answer your question...
Can I shop in-store?
Yes, we have a shop at InsideOut in Centurion. Unit B6.
Mon-Fri: 09:00 to 17:00
Sat & Public Holidays: 09:00 to 15:00
Sun: Closed
What if the size I choose does not fit?
We offer a hassle-free return or exchange process. If it doesn't fit, we arrange a courier to collect and send you a new one, FREE of charge. If there are quality issues or defects, we return and provide a full refund. Click here to request an exchange/return.
How does delivery work?
We offer free shipping countrywide in South Africa for orders of a R1000 or more. For orders less than R1000, we charge a flat rate of R50. Shipping usually takes 3 to 5 business days from the day of order.
Is it safe to make card payments on Parkas SA?
We offer safe, secure online payments through South Africa's most trusted payment gateways, Payfast and Ozow. Payfast offers credit/debit cards, Instant EFT, mobicred and Zapper. Ozow offers Instant EFT payments.
We also offer payments with Payflex. With Payflex, you pay 25% upfront, then three payments of 25% over the following six weeks, interest-free.